Frequently asked questions
Answers Before You Order
Understand product selection, minimum quantities, branding, artwork approval and delivery before you submit a quote.
Helpful information
What customers ask most
Need a specific answer? Contact our team for product and branding advice.
Can I add my logo to a product online?
Upload artwork with your quote request. Our team confirms placement and prepares the final proof.
Is the uploaded artwork the final production proof?
No. Final logo size, colour, positioning and production requirements are confirmed for approval before manufacturing.
Do products have minimum order quantities?
Yes. Minimum order quantities vary by product and are shown on each product page.
How long do customised orders take?
Typically 6-12 weeks after artwork approval, depending on the product and order size.
What branding methods are available?
Depending on the product: embroidery, screen print, heat press, sublimation, laser engraving, pad print and debossing.
Can you help me choose products?
Yes. Share your quantity, budget, audience, occasion and branding requirements for recommendations.
Can I create a custom conference or welcome pack?
Yes. Packs can be assembled around your audience and requirements, subject to availability and MOQs.
Do you deliver across South Africa?
Yes. Delivery support is available across South Africa.
Can I request a quote without my logo?
Yes. Submit your requirements first and provide artwork later, before final approval and production.
Still unsure what to choose?
Tell us your purpose, audience and budget and we will help you narrow the options.